Preparation: Pre-service meeting, preparing equipment, setting up the dining room.
Greeting Guests: Welcome Guests, take their coats, escort them to their table.
Seating Guests: Seat Guests, present menus and wine list.
Drinks service: Water service, recommending aperitifs, ordering wine.
Bread service: Provide Guests with fresh bread and accompaniments.
Taking orders: Make menu recommendations. Allow time to decide, then take their order.
Serving meals: Present dishes. Once everyone has finished eating, clear plates. Repeat for each course.
Coffee, tea and digestif service: After the final course, recommend digestifs, coffee, tea.
Guest departure: Bring bill when requested. Escort Guests from the dining area, thank them ad bid them farewell.
After service: Post-service meeting, cleaning dining and service areas, prep for the next service.
Proper Preparation Prevents Poor Performance